Ordering Information

Temporarily closed and will reopen later in the fall.

Payment Options
We accept credit card payments from Visa, MasterCard, and Discover. We also accept PayPal and cashier’s checks. All credit card and personal information provided to us is transmitted securely using the industry standard SSL encryption
 
 
All emails are answered within 24 business hours.


Shipping of our products is only available within the 48 contiguous states.  For shipping to Alaska, Hawaii, or Canada, please email us for availability and an exact shipping quote.
 
 
Shipping Time
GrowLearnPlay.com is dedicated to shipping your products in a timely manner.  Most products on our site ship within 2-5 business days.  If a product is backordered or will be longer than 5 business days to ship out, an email will be sent to you prior to processing the order to verify that you wish to proceed.  *Please note that personalized items will require a longer shipping window.  You will be notified per email of estimated shipping time.

Express Shipping is available for an additional charge on many of the items on our site.  If express shipping is needed, please email for availability and a price quote prior to placing the order.
 
We at GrowLearnPlay.com do our best to ensure the accuracy of the listed availability of products on our site.  However, this information is only as good as the current information we have from the manufacturer.  As stated above, if the item(s) requested is not currently available, you will be sent an email further advising you of the product availability and requesting notification of how you wish to proceed.


Shipping Costs

Order Amount:                   Shipping Cost:
Up to     $10.00                     $4.95
$10.01  - $20.00                    $5.95
$20.01  - $30.00                    $7.95
$30.01  - $50.00                    $9.95
$50.01  - $65.00                    $10.95
$65.01  - $80.00                    $11.95
$80.01  - $95.00                    $12.95
$95.01  - $110.00                  $13.95
$110.01 - $125.00                 $14.95
$125.01 - $150.00                 $15.95
$150.01 - $175.00                 $16.95

$175.01 and up  FREE shipping.  **Excludes shipping surcharge for overweight/oversized items, which will be charged to your card at the time of shipment.  Refer to individual item description to determine if shipping surcharge applies.


GrowLearnPlay.com is open Monday-Friday 9am to 6 pm Eastern standard time. All emails are generally answered the same business day. If it is after 4:00 pm EST then your inquiry will answered the next business day.
 
Return Policy
GrowLearnPlay.com is dedicated to the satisfaction of our customers.  Items can be returned within 30 days of the date of purchase for a full refund or an exchange.  Initial shipping charges will not be refunded, unless the item is being returned due to damage or defects.  If you received free shipping on that item that amount will be deducted from your refund.  The customer is responsible for return shipping charges, unless the item is being returned due to damage or defects.  ***PERSONALIZED ITEMS cannot be returned or exchanged for any reason other than damage or defect.

If an item is refused for any reason other than damage, the customer is responsible for all costs associated with the return shipping and any restocking fees if applicable to that item. 

Please see the information below on how to send back a return.  Returns will not be accepted unless the following is met.
 
How to Send Back a Return

1) Items MUST be returned in the original packaging. Returns MUST be accompanied with a return authorization number.  Unauthorized returns will not be accepted.  To obtain a return authorization number, please click on the RA Form Link below and complete the form.