Ordering Information
Temporarily closed and will reopen later in the fall.
Payment Options We accept credit card payments from Visa, MasterCard, and Discover. We also accept PayPal and cashier’s checks. All credit card and personal information provided to us is transmitted securely using the industry standard SSL encryption All emails are answered within 24 business hours.
Shipping of our products is only available within the 48 contiguous states. For shipping to Alaska, Hawaii, or Canada, please email us for availability and an exact shipping quote. Shipping Time GrowLearnPlay.com is dedicated to shipping your products in a timely manner. Most products on our site ship within 2-5 business days. If a product is backordered or will be longer than 5 business days to ship out, an email will be sent to you prior to processing the order to verify that you wish to proceed. *Please note that personalized items will require a longer shipping window. You will be notified per email of estimated shipping time.
Express Shipping is available for an additional charge on many of the items on our site. If express shipping is needed, please email for availability and a price quote prior to placing the order. We at GrowLearnPlay.com do our best to ensure the accuracy of the listed availability of products on our site. However, this information is only as good as the current information we have from the manufacturer. As stated above, if the item(s) requested is not currently available, you will be sent an email further advising you of the product availability and requesting notification of how you wish to proceed.
Shipping Costs
Order Amount: Shipping Cost: Up to $10.00 $4.95 $10.01 - $20.00 $5.95 $20.01 - $30.00 $7.95 $30.01 - $50.00 $9.95 $50.01 - $65.00 $10.95 $65.01 - $80.00 $11.95 $80.01 - $95.00 $12.95 $95.01 - $110.00 $13.95 $110.01 - $125.00 $14.95 $125.01 - $150.00 $15.95 $150.01 - $175.00 $16.95
$175.01 and up FREE shipping. **Excludes shipping surcharge for overweight/oversized items, which will be charged to your card at the time of shipment. Refer to individual item description to determine if shipping surcharge applies.
GrowLearnPlay.com is open Monday-Friday 9am to 6 pm Eastern standard time. All emails are generally answered the same business day. If it is after 4:00 pm EST then your inquiry will answered the next business day. Return Policy GrowLearnPlay.com is dedicated to the satisfaction of our customers. Items can be returned within 30 days of the date of purchase for a full refund or an exchange. Initial shipping charges will not be refunded, unless the item is being returned due to damage or defects. If you received free shipping on that item that amount will be deducted from your refund. The customer is responsible for return shipping charges, unless the item is being returned due to damage or defects. ***PERSONALIZED ITEMS cannot be returned or exchanged for any reason other than damage or defect.
If an item is refused for any reason other than damage, the customer is responsible for all costs associated with the return shipping and any restocking fees if applicable to that item.
Please see the information below on how to send back a return. Returns will not be accepted unless the following is met. How to Send Back a Return
1) Items MUST be returned in the original packaging. Returns MUST be accompanied with a return authorization number. Unauthorized returns will not be accepted. To obtain a return authorization number, please click on the RA Form Link below and complete the form.

2) Package your item in the original packaging and be sure to include a slip of paper with the return authorization number noted.
3) Address your return to GrowLearnPlay.com Returns Department
415 E. Mtn Creek Rd
Taylors, SC 29687
4) It is recommended that the customer obtain shipping insurance as GrowLearnPlay.com will not be held responsible for items lost or damaged during return shipping.
5) Please allow 2 weeks for your refund to process, or your exchanged item to be sent out. If you need your exchanged item right away please call us so we can make arrangements for that item to ship as soon as possible. 6) Please contact our customer service department at info@growlearnplay.com if you have any questions regarding returns.
Price Match GrowLearnPlay.com offers 100% price satisfaction. If you have found one of our quality products on another website at a lesser price please email or call us with the information. We can then match the price and sometimes offer a lower price.
*Please note, price match is only available prior to purchase. We cannot offer a refund to price match once a purchase has already been completed.
GrowLearnPlay LLC reserves the right to change these policies and our prices at any time.
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